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Welcome to The Cook's Warehouse Online

The Cook's Warehouse Online
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Our Shipping Policy

Summary of Shipping Information

 

HOLIDAY SHIPPING SCHEDULE
To help you with your Christmas planning, here is the latest update on the last dates to ship for delivery by Wednesday, December 24:

UPS Ground: Thursday, December 18*
UPS 3 Day Select®: Friday, December 19
UPS 2nd Day Air®: Monday, December 22
UPS Next Day Air®: Tuesday, December 23

USPS Priority: Thursday, December 18 (for light items only)

* Transit times for UPS Ground depend on origin and destination ZIP codes, typically one to six business days. Please note that UPS Ground is not guaranteed for packages tendered between Dec. 11 and Dec. 24. 

 



The Cook's Warehouse only can only ship orders to addresses in the 48 contiguous United States plus Alaska and Hawaii and APO/FPO boxes.

Free shipping only applies to orders within the 48 contiguous United States. Cookswarehouse.com may choose to use Fedex, UPS or the United States Postal Service.
Free shipping does not apply to shipments to Alaska, Hawaii and APO/FPO boxes.
 
Orders to APO/FPO boxes have an additional processing surcharge of $19.95.
  
How much does shipping cost?
 
Shipping within the 48 contiguous United States.
  • Orders over $50 ship FREE to the 48 contiguous United States by FedEx Ground, UPS Ground, or United States Postal Service.
  • Cookswarehouse.com may choose to use Fedex, UPS or the United States Postal Service - the cost will be dynamically calculated from those carriers' current shipping tables. 
If the shipping information provided to us is incorrect and the package is returned to us by the carrier, we will charge you for any additional shipping costs plus the return fee charged by the carrier.
Shipping to Alaska, Hawaii and APO/FPO boxes.
  • Free shipping does not apply to these destinations. Cookswarehouse.com may choose to use Fedex, UPS or the United States Postal Service.  The cost will be dynamically calculated from those carriers' current shipping tables.
  • Shipping to APO/FPO boxes Orders to APO/FPO boxes have a processing surcharge of $19.95.
 
How Quickly Will You Ship My Order?

We want you to have your order as quickly as possible, so our warehouse is fully stocked. Our goal is to send your order from our warehouse to your house the next business day after we receive your order.

  • Ground Shipping - Our goal is to ship orders the next business day after they are placed on our website. See UPS map for estimated transit time. (Transit times not guaranteed by UPS or any other carrier.)
  • 3-Day Select - Orders placed before 12:00 Noon EST ship the same business day, and are delivered on the third business day after shipping.
  • Second Day Air - Orders placed before 12:00 Noon EST ship the same business day, and are delivered second business day.
  • Next Day Air - Orders placed before 12:00 Noon EST ship the same business day, and are delivered next business day by 3:00pm. Air Shipping to Alaska and Hawaii may take 2-3 business days.
Some rural areas do not have guaranteed delivery times for air shipping. This schedule does not apply to John Boos, Enclume, Capresso, or any other items that are shipped directly from the manufacturer.
 
How soon will I receive my order?
 
In general, your shipment will usually arrive between two and eight business days after you place your order, depending on where you live.

 

Drop-Ship Items

Some items at cookswarehouse.com are shipped directly from the manufacturer. These "drop-ship" items have special handling restrictions:

  • Additional time is needed for order processing, so expedited shipping is not available.
  • Drop-ship items can be delivered only to addresses in the 48 contiguous United States.
  • Drop-ship items cannot be shipped to a P.O. Box or to APO/FPO addresses.
  • cookswarehouse.com cannot guarantee delivery date of drop-ship merchandise.